Buy or Build Your Own Case Management System for Human Services?
Your Current State You run a social services organization and you’re keeping all of your records in a spreadsheet, and now you are wondering if the investment in a case management solution is right for you. You’re probably already having trouble getting the reports you need and making informed decisions about how to provide the […]
Connect with Your Clients: A Guide to Using Case Management Software
Nonprofit organizations in human services or social services are the unsung heroes that offer critical services and support to people in need, especially the most vulnerable. From advocating for their clients to providing aid to communities affected by natural disasters, their work is essential. However, managing client cases and ensuring seamless coordination across departments and staff members […]
Update Your Client Intake
In the human services industry, client intake is a central part of the process that sets the stage for successful service delivery. Without a thorough understanding of who the client is, what their needs are, and how to best serve them, it can be difficult to perform meaningful services. The human services industry has traditionally […]
Continuity in Client Engagement During Case Transfers
Client transfers are an unfortunate yet generally unavoidable aspect of social work caseloads that, when mishandled, can undermine client engagement, progress, and results. Transfers are caused by various reasons, from staff turnover to the provider’s capabilities. Whatever the cause, it’s up to the newly assigned provider to ensure the client is still prioritized and meets […]
Using Technology to Support Client Disability Income Approval
Navigating the intricate process of disability income approval can be overwhelming. From understanding complex Social Security programs to managing extensive documentation, the task is challenging, yet crucial for securing essential support for your clients. What if there were a way to transform these challenges into opportunities? A tool that could streamline this process, enhance efficiency, […]
Leverage Technology To Reduce Record Keeping Errors
In human services case management, accuracy in record keeping can define success or failure. Unfortunately, common errors like incorrect documents and inconsistent data entries can hamper the path to efficient, accurate records. The cumulative effects of these seemingly small missteps can significantly impact service delivery, compliance, and, most crucially, client outcomes. Harnessing the power of […]
Maximizing Your Impact: How Nonprofit Software Can Streamline Operations for Human Services Organizations
Nonprofit organizations providing human services face a multitude of challenges when managing their operations. From tracking clients and their needs to reporting on program outcomes, these organizations must effectively manage a vast amount of information to fulfill their mission. The good news is that nonprofit software can solve these challenges by simplifying operations and automating […]
What Does a Police Social Worker Do?
Counseling and Crisis Response Support Police social workers complement the efforts of law enforcement officers, expanding the services provided by local police and sheriff’s departments. According to ZipRecruiter, they “provide counseling and crisis response support for community members who are referred by police officers.” They can be employed by various law enforcement organizations or by […]
Single vs Multi-Tenant SaaS Architecture for Your Human Services Organization
If you’re considering a new software as a service (SaaS) solution for your human services organization, you’ve probably come across this question: Single or multi-tenancy? The two types of cloud architecture have different structures and offer various advantages and disadvantages for your human services organization. Whether your organization is a nonprofit, private enterprise, or public sector […]
The Best Human Services Software You Can Get in Canada
Of all the software platforms you can use for human services, one stands out as an ideal solution for organizations that fill this pressing need: Casebook. Now available in most of Canada, Casebook is the first and only pure software-as-a-service (SaaS) platform for human services. Case managers, social workers, and other workers who are on […]