Tag: Casebook

Buy or Build Your Own Case Management System for Human Services?

Your Current State You run a social services organization and you’re keeping all of your records in a spreadsheet, and now you are wondering if the investment in a case management solution is right for you. You’re probably already having trouble getting the reports you need and making informed decisions about how to provide the […]

Single vs Multi-Tenant SaaS Architecture for Your Human Services Organization

If you’re considering a new software as a service (SaaS) solution for your human services organization, you’ve probably come across this question: Single or multi-tenancy? The two types of cloud architecture have different structures and offer various advantages and disadvantages for your human services organization. Whether your organization is a nonprofit, private enterprise, or public sector […]

Case management software that brings it all together.

In recent interviews with practitioners, a recurring challenge mentioned was the difficulty or annoyance of toggling between different software programs, the potential pitfalls that presents, and how it’s frustrating to switch gears to work on one case or record.  A trend highlighted in multiple stakeholder interviews was how a user might go to one software […]

Casebook Security: Passwords, Permissions & Encryption

Everyone has personal information that can’t get into the wrong hands. Whether you’re in child welfare, workforce development, foster care, community services or any area helping others, working in the social services sector means the most sensitive parts of their lives are in your hands, or at least your case files. How you protect, store, and […]