15 Indispensable Case Manager Skills To Excel in Your Role

Case Manager Skills To Excel in Your Role Case manager skills such as communication, decision-making, and emotional intelligence are crucial to meeting clients’ needs and providing high-quality services. Whether you’re an aspiring or experienced social worker, these practices will help you impress potential employers and prepare for your career long-term.  The Role of a Case […]

How To Create a Client Intake Process Flow Chart

How To Create a Client Intake Process Flow Chart: A Guide Intake is arguably the most critical aspect of the social work process. It gives you a chance to identify the client’s needs, limitations, and case management goals. Keeping the intake process organized and informational is crucial for client satisfaction, continuity of care, and health […]

Discharge Planning Checklist for Case Managers

discharge checklist

Effective Discharge Planning Checklist for Case Managers As a case manager, you play a critical role in ensuring effective discharge planning for your clients. With the increasing focus on care coordination and care transitions, a comprehensive discharge planning checklist for case managers is essential to facilitate timely and safe discharge. An organized process enables you […]

Can You Define Homelessness? The Four Types of Homelessness

Can You Define Homelessness? Is your client homeless? How do you define homelessness? In human services  It’s not a simple yes or no answer. Instead it’s multiple choice. There are four categories of homelessness used for federal housing programs. Then it gets complicated, but we’ll break it down. The Department of Housing and Urban Development […]

What Is Targeted Case Management?

What Is Targeted Case Management and How Does it Work? Targeted case management is an essential human services practice focused on providing individualized support and care coordination to clients with complex needs. As a case manager, you take on a critical role in helping high-risk individuals access necessary services, progress toward their goals, and lead […]

A Guide To Case Management Models

different parts presented as shapes

Case Management Models: A Comprehensive Guide As a case manager, you’ll encounter clients and cases requiring particular approaches to guarantee quality care. While every case and treatment plan is different, most types of case management models fall into four categories: Brokerage models Intensive models Clinical models Strength-based models Which approach you adopt will usually depend […]

10 Key Case Management Best Practices

10 Case Management Best Practices You Should Implement As a case manager, the way you interact with clients significantly impacts their lives and reflects on your organization. However, the case management process is often overwhelming and complicated, which can make it harder to focus on your clients while delivering high-quality services. Incorporating effective case management practices […]

7 Must-Have Case Management System Features

7 Essential Case Management System Features Working in the human services sector can be complicated and overwhelming, which is why many organizations use case management systems. These platforms and apps help improve case management practices by compiling information and automating responsibilities. This gives caseworkers more time to focus on their clients’ needs and other business […]

How School-Based Case Managers Can Prepare for the New School Year

Strategies for School-Based Case Managers to Gear Up for the New Academic Year While the beginning of the new school year can be a time of excitement, hope, and anticipation, it can also conjure up apprehension, uncertainty,  and anxiety.  Schools are facing big challenges, from lack of funding and outdated policies to safety issues to […]

Buy or Build Your Own Case Management System for Human Services?

Your Current State You run a social services organization and you’re keeping all of your records in a spreadsheet, and now you are wondering if the investment in a case management solution is right for you. You’re probably already having trouble getting the reports you need and making informed decisions about how to provide the […]