Teenagers walking on a city street

Philadelphia Community Youth Court Scale Rapidly Through Streamlined Operations.

875+

Cases Handled Annually

65%

Administrative Time Saved

85 members

Across 7 Youth Courts

Teenagers walking on a city street

Philadelphia Community Youth Court

About PCYC

Philadelphia Community Youth Court is a School-based youth court is a student-run restorative justice program that helps students to problem-solve and mediate conflicts instead of relying on traditional forms of punishment. The goal of youth court is to support a student in repairing the harm that their actions have caused.

Case Study

Philadelphia Community Youth Court was founded in July 2012 with the mission to help eradicate the school-to-prison pipeline. The organization provides training for the development of school-based and community-based youth courts, which are programs where youth sanction their peers for minor delinquent and school discipline policy offenses and other problem behaviors. Youth offenders agree to participate in a hearing utilizing the principles of restorative justice and agree to complete restorative sanctions offered by a jury of youth peers. Peers also serve as bailiffs, judges, and advocates.

 

Challenges

When the organization began, the team was hand-reporting on paper everything from case referrals to notices to appear and sanction responsibilities. Additionally, PCYC struggled to demonstrate its true impact as all reporting was done manually, taking days to compile because they had to go through each individual case to create a tally sheet for those helped. This greatly limited the organization’s ability to scale and widen their impact within Philadelphia. 

Outcome: How Casebook Helped

With more streamlined operations and better data collection, PCYC has been able to expand into new schools – both within the Philadelphia School District and in Charter Schools – to see approximately 875 cases a year, and work with a wider range of vendors to make a greater impact on the community. 

Since we began our partnership with Casebook, we have been able to confidently expand our impact, knowing that the Casebook solution has our backs. We significantly reduced administrative tasks and the time to complete them, giving our team the ability to focus more energy on the children we serve. We can close more cases, easily track our data and reporting, and ensure that we are effectively serving our community.

Judge Francine Hardaway

CEO and founder of Philadelphia Community Youth Court

Company:

Philadelphia Community Youth Court

Industry:

Youth Services

Location:

Philadelphia, PA, USA

Problem:

The Philadelphia Community Youth Court (PCYC) struggled with manual case tracking and reporting, which limited their ability to scale, demonstrate impact, and manage an increasing caseload effectively.

Solution:

PCYC adopted Casebook’s digital case management platform, which allowed them to streamline case referrals, track progress in real-time, manage sensitive data securely, and improve reporting efficiency.

Results:

With Casebook, PCYC saved 65% of their administrative time, expanded to new schools, and increased their impact, allowing them to serve more at-risk youth and strengthen partnerships with local organizations.

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