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  • United States
Alpha Omega Miracle Home

Alpha Omega Expanded Operations and Grew the Organization with Casebook.

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User Feedback

Improved with Casebook

Managing Data

Easier with Casebook

Alpha Omega Miracle Home

Alpha Omega

About Alpha Omega

Alpha Omega Miracle Home, located in St. Augustine, Florida, provides housing, counseling, and education for the homeless, including single and expectant mothers, their children, and senior women. Its mission is to break the cycle of poverty. The Alpha Omega team was relying on pen and paper to track their residents and growing client base - literally tracking everything from intake to outcomes with binders and filing cabinets split between the various locations they supported.

Case Study

The Alpha Omega team was relying on pen and paper to track their residents and growing client base – literally tracking everything from intake to outcomes with binders and filing cabinets split between the various locations they supported. As Alpha Omega’s client base and community needs began to grow, processes that relied on increasingly outdated technology began to fail.

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Challenges

Executive Director Bridget Varnedoe knew it was time to expand their operations, but realized they needed a better system for managing resident data in order to do so. After researching options, Alpha Omega realized that its number one priority was to find user-friendly software that would make it intuitive for the staff and clients to collaborate.

Outcomes: How Casebook Helped

These analytics are essential to help keep them afloat because they can easily show the result of funding with a donor.

[Casebook was] built based on user feedback, which I thought was huge. I knew that with the difference in technical experience that my team had, the usability [of Casebook] was beyond some of the other platforms that we saw.

Bridget Varnedoe

Executive Director

Company:

Alpha Omega

Industry:

Family Services

Location:

St. Augustine, FL, USA

Problem:

Executive Director Bridget Varnedoe knew it was time to expand their operations, but realized they needed a better system for managing resident data in order to do so.

Solution:

Casebook’s easy-to-use platform made it simple to deploy, and the team began leveraging it immediately to centralize client information.

Results:

Being able to pull reports and share metrics and impact helps them satisfy donor needs and secure more funding.

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